Active Hub

Integration Hub to Enable Efficient Operations and Digital B2B Commerce

Overview

Active Hub is an app that connects Acumatica (ERP system) with the cloud-based ecommerce platform BigCommerce. It turns a BigCommerce website into a business-to-business [B2B] portal.

As we increase the speed of communication, the desire builds for near-instant gratification. Business customers expect to be able to do business online. The better the online experience and the ease of doing business, the better your company will do in competing and winning business. Active Hub is technology that supports this pace of business with a great customer experience.

Our integration hub lets customers see the information that you want them to. Do you want them to get updates on where in the manufacturing process their order is? Want salespeople to see quantity on hand, but not customers? Do you want data to flow from Salesforce to the ERP system and then auto-setup the customer on the B2B portal? Would it be helpful to set up a project in your project management software and have it tie in to your ERP system and then get project status on the B2B portal? How about letting customer service checkout a product online using a project task (with cost code) as a payment.

B2B Portal Features

Active Hub not only connects the two systems, but it also transforms the BigCommerce website from a 1-person, 1-buying decision experience to a multi-person workgroup experience. Active Hub provides the screens for a team to see each other’s quotes, orders, product history, invoices, and more.

Active Hub can be installed into a customer’s existing design, or a customer can order a custom website design.

The business customers of our app-owners can have a hierarchy from Corporate headquarters to Regional Managers to Workgroups to individuals. A B2B portal needs to support the needs of these different responsibility levels.

Acumatica + BigCommerce Integration

Active Hub interacts directly with Acumatica. Additional functionality using Acumatica data can be designed into Active Hub.
Active Hub interacts directly with BigCommerce.
The integration with Acumatica and BigCommerce is built in to Active Hub.

Other Integrations

Active Hub is an integration hub that provides additional possibilities for integration. It can integrate directly with any other application that has an API. Currently, the Active Hub API is not made public, so direct integrations would need to be created by the Active Lightning Coding Team. This incurs additional cost. [The Active Hub roadmap includes exposing the API for other coders to use in the future.]
Active Hub can also integrate with Celigo, Boomi or any other iPaas integration platform (a cloud-based platform for doing integrations).

PunchOut / TradeCentric

More and more larger companies are also using spend management software which needs to connect with their vendors. Active Hub works with TradeCentric within BigCommerce to facilitate purchasing from enterprises that use business spend management software such as Coupa, Ariba, Jaggaer, OpsTechnology, Yardi and/or any one of 150 spend management platforms. The Active Hub-BigCommerce-TradeCentric integration exists. It requires the app-owner to have a subscription with TradeCentric.

When an app-owner has a customer with spend management software:

Each staff person of the customer sees the software on their workstation, then the user punches out through this software to go to the vendor’s (app-owner’s) website.
Then the user puts desired products in their cart.
From the cart, the user clicks a button. This transfers the cart items back to the spend management software, where it goes through an automated approval process and a PO is generated.
The PO gets submitted with the order, causing an order to be present in BigCommerce.
The order gets automatically entered in Acumatica.
When the invoice is generated in Acumatica, it gets processed into the spend management system so that the invoice will be automatically paid.

Active Hub, BigCommerce and TradeCentric punchout flow

How It Works

Active Hub – How It Works

Learn how Active Hub connects Acumatica and BigCommerce, and how data flows between the two systems.

See How It Works

Request a Demo

When your company is ready, you go to our Active Hub subscription page to start a monthly subscription. You will need to fill out our Configuration Form so that we have the information we need to configure your instance of Active Hub so that it meets your needs. Our team needs to do the installation. We ask for a week to accomplish this.

More ways to learn about Active Hub: Overview presentation of Active Hub.

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